Frequently Asked Questions

What exactly is an estate sale?

The term "estate sale" refers to the sale of personal property. It differs from a garage or yard sale in that it typically involves the entire contents of a home.

What are our fees?

Our commission is 30%-40% of the gross sales. The exact percentage is determined based on the condition of the estate and it's contents. This figure includes advertising, all pre-sale organization, research, pricing and staffing of the sale. We can provide for the removal of any remaining items through donation, re-seller or hauler for an additional fee.

Are you certified and insured?

Yes, Naperville Estate Sales is fully insured and is certified by the American Society of Estate Liquidators.

How long does it take to prepare a sale?

We prefer to begin preparing thirty days prior to the sale. However, we are willing to work within a tighter timeframe if circumstances dictate.

Do I need antiques to have an estate sale?

No, most sales consist of everyday household items, decor, collectibles, furniture, autos, etc.

Do I need to clean the house?

No, it is not necessary to clean the house. However, a more presentable home does result in a more successful sale.

When can I expect payment?

We will present you with an itemized inventory and proceeds of the sale, less our commission, no later than 7 business days after the conclusion of the sale.

What happens to all of my items that don't sell?

If there are items that are remaining after a sale, you have the option to have us disperse the items either to charity, re-seller or hauler.

Am I responsible for pricing?

No. We will use our experience and research to establish the best price for your belongings. Client input on key items is always welcome.

How do we get started?

The first step in our process is to get to know you and your situation through an estate sale analysis. Together we will outline your goals to determine the appropriate solution. Then we study the physical arrangement of your home and property to determine how to best showcase your estate. After meeting with you, we formulate a plan that will most effectively accomplish your goals.